Privacy Policy - DispatchWell

 Privacy Policy
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 Last updated: May 15, 2026

 At DispatchWell, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispatch management platform.

Information We Collect
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We collect information you provide directly to us, including:

- **Account Information:** Name, email address, password, and company details when you create an account.
- **Business Data:** Load information, driver details, locations, and other operational data you enter into the platform.
- **Communications:** Information you provide when contacting us for support or feedback.

How We Use Your Information
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We use the information we collect to:

- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Protect against fraudulent or illegal activity

Data Security
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 We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication mechanisms including two-factor authentication, and regular security assessments.

Data Retention
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 We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through your account settings.

Information Sharing
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We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- With service providers who assist in our operations (under strict confidentiality agreements)

Your Rights
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You have the right to:

- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications

Cookies
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 We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies or sell data to advertisers.

Changes to This Policy
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 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us
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 If you have questions about this Privacy Policy or our privacy practices, please contact us at .